Privacy Policy

Ocean Star Diamonds & Jewellery
(A Trade Name of Ocean Star Company)

Effective Date : February 18, 2026

1. Introduction

Ocean Star Diamonds & Jewellery is a trade name of Ocean Star Company, headquartered in Surat, Gujarat, India.

This Privacy Policy describes how we collect, use, process, store, and protect personal and business information obtained through:

B2B onboarding
Export transactions

By accessing our website or engaging in business with us, you consent to the practices described in this Policy.

2. Information We Collect

We collect information necessary for trade operations, compliance, and communication.

2.1 Business Information

  • Company name
  • Business registration details
  • GST / VAT / EIN / Tax ID
  • IEC (where applicable)
  • Business address
  • Authorized signatory information

2.2 Contact Information

  • Full name
  • Email address
  • Phone number
  • WhatsApp number
  • Official business domain

2.3 Financial & Transaction Information

  • Bank details
  • SWIFT codes
  • Payment references
  • Invoice history
  • Credit records

Note: We do not store full card details. Payment processors manage card data separately.

2.4 Automatically Collected Website Data

When you visit ocsdiamond.com:

  • IP address
  • Browser type
  • Device information
  • Pages accessed
  • Session duration

Used for analytics and security purposes.

3. Purpose Of Collection

We collect data for legitimate business purposes, including:

  • Trade verification (KYC)
  • Credit evaluation
  • Order processing
  • Export documentation
  • Regulatory compliance
  • AML and sanctions screening
  • Risk assessment
  • Communication
  • Website improvement

We do not sell or rent personal data.

4. KYC & Compliance Processing

As a diamond trading and export entity, we are required to conduct compliance screening.

This may include:

  • Business verification
  • Sanctions screening
  • Anti-Money Laundering (AML) checks
  • Source-of-funds clarification (if required)

Failure to provide required information may result in refusal of transaction.

5. International Data Transfer

  • If you are located outside India, your information may be processed and stored in India or in jurisdictions where our service providers operate.
  • By engaging in trade with us, you consent to such cross-border data transfer.

6. Data Retention

We retain business and transaction data for as long as necessary to:

  • Comply with tax laws
  • Meet export regulations
  • Fulfill contractual obligations
  • Maintain accounting records
  • Resolve disputes

Data may be retained beyond transaction period as required by law.

7. Data Security

We implement reasonable administrative and technical safeguards to protect data from:

  • Unauthorized access
  • Misuse
  • Alteration
  • Disclosure
  • Loss

However, no internet transmission is 100% secure.

8. Third-Party Service Providers

We may share data with trusted service providers including:

  • Banks
  • Payment processors
  • Shipping carriers
  • Certification laboratories
  • Legal advisors
  • Compliance screening partners

Such parties are authorized to use data only for services rendered.

9. Cookies & Website Tracking

We may use cookies to:

  • Maintain login sessions
  • Analyze website traffic
  • Improve user experience

Users may disable cookies in browser settings.

10. Rights Of Data Subjects

Subject to applicable law, you may request:

  • Access to stored information
  • Correction of inaccurate data
  • Deletion where legally permissible

Requests must be made in writing to the contact below.

11. Confidentiality of Trade Information

  • All proprietary trade communications, pricing sheets, stock lists, and confidential documents shared through login portals or direct communication remain confidential and may not be redistributed without written consent.

12. Change To This Policy

  • Ocean Star reserves the right to update this Privacy Policy at any time.
  • Revisions become effective upon publication on the website.

13. Contact Information

Ocean Star Company
Operating as Ocean Star Diamonds & Jewellery
3, Savani Industrial Society
Kohinoor Road, Varachha
Surat – 395006
Gujarat, India

Email: contact@ocsdiamond.com
Phone: +91 8200524191

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