Diamond Business Privacy Policy for Retailers & Trade Partners
Our Promise to Protect Your Business Information
At Ocean Star Diamonds, protecting your business information is a responsibility we take as seriously as the quality of every loose diamond we supply. This Diamond Business Privacy Policy explains how we collect, use, store, and safeguard business and personal information shared by retailers, wholesalers, and trade partners during enquiries, transactions, and ongoing B2B communication.
Our objective is simple: complete transparency, strong data protection, and long-term trust with every diamond retailer partner we work with.
Purpose & Scope of This Diamond Business Privacy Policy
- This Diamond Business Privacy Policy explains how personal and business information is collected and managed by Ocean Star Diamonds Company.
- The purpose of this policy is to ensure full transparency, protect sensitive data, and maintain trust in every business relationship.
- This policy applies to all retailers, traders, designers, distributors, and partners who browse our website, raise enquiries, or engage in B2B communication with the Company.
Information We Collect in Diamond Business Privacy Policy
Business details
Store name, GST certificate, registered business address.
Contact information
Name, business email, phone, registered WhatsApp number.
Identification documents
Owner/authorized signatory ID proof for verification purposes.
Transaction & purchase history
Order records, invoices, payment receipts, and dispute history.
Website analytics
Cookies, device data, and usage to improve experience and security.
How We Use Your Information
Under this Diamond Business Privacy Policy, your data is used strictly for:
Business verification and onboarding
Order processing and shipping coordination
Communication and service updates
Credit assessment and risk evaluation
Legal compliance and fraud prevention
Improving website functionality and user experience
All data usage is strictly limited to legitimate diamond business operations and trade communication.
Data Protection & Information Sharing
- We follow industry-standard security practices to protect your data. Access to information is strictly limited to authorized staff members who require it for legitimate business purposes.
- We share information only when necessary with verified logistics partners, payment processors, or as required by law.
- We do not sell, rent, or misuse your data for unrelated commercial or marketing purposes.
- We follow recognised international information security standards published by the International Organization for Standardization (ISO).
Cookies & Tracking
- This Diamond Business Privacy Policy confirms that cookies are used to improve website speed, performance, security, and browsing experience.
- You may disable cookies through your browser, but certain website features may not work correctly.
Your Data Rights
As a retailer or trade partner, you have the right to:
- Request access to your stored business information
- Request correction of inaccurate or outdated data
- Request deletion of data, subject to legal and regulatory requirements
All such requests can be made by contacting us using the details provided below.
Dispute Resolution
- Surat, Gujarat (India)
- This location is final and binding for all parties
Contact
For any questions regarding this diamond business privacy policy or data handling practices, please contact:
- Ocean Star Diamonds
- 3, Savani Ind. Soc., Kohinoor Road, Mini Bazaar,
Surat – 395006 - Website: ocsdiamond.com
- Sales: +91-9510640173
- Accounts: +91-8200524191
- Email: info@ocsdiamond.com
1. Information We Collect
We collect information to ensure the secure processing, insurance, and delivery of your high-value items.
- Personal Identification: Name, billing address, shipping address (for insured delivery).
- Transaction Details: Payment method (processed via PCI-compliant gateways), credit checks (for financing), and purchase history.
- Customization Data: Ring sizes, engraving inscriptions, and specific diamond criteria (Cut, Color, Clarity, Carat).
- Digital Footprint: IP address, browser type, and device information for fraud prevention.
2. How We Use Your Data
We use your data primarily to fulfill your order and protect your purchase.
| Usage Type | Description |
|---|---|
| Order Fulfillment | Processing payments, grading certifications (GIA/AGS), and arranging insured shipping. |
| Security & Fraud | Verifying identity to prevent fraudulent high-value transactions. |
| Customer Service | Updating you on manufacturing status, resizing, or repair requests. |
| Marketing | Only with your consent: Sending exclusive offers or education on jewelry care. |
3. Third-Party Sharing
We do not sell your data. We only share necessary data with trusted partners to complete the “Chain of Custody” for your jewelry.
- Logistics Partners: (e.g., FedEx, Malca-Amit, Brinks) for secure, insured delivery.
- Payment Processors: To securely encrypt and process your payment.
- Financing Partners: (e.g., Affirm, Klarna) if you choose a financing option.
- Certification Labs: (e.g., GIA, IGI) if a specific stone requires new certification/verification.
4. Security of Your Data (The Digital Vault)
Just as we keep our diamonds in a physical vault, your data is kept in a digital one.
- SSL Encryption: All data transmitted is encrypted via Secure Socket Layer (SSL) technology.
- PCI DSS Compliance: We adhere to the strictest standards of the Payment Card Industry.
- Data Minimization: We only store what is necessary. We do not store full credit card numbers on our servers.
5. Discreet Shipping & Privacy
We take every measure to ensure your delivery is discreet and secure.
- Packaging: All orders are shipped in non-descript packaging. The box will not say “Diamonds” or “Jewelry” on the exterior.
- Communication: You may request that we do not call your home number or leave voicemails regarding the nature of the purchase to maintain secrecy for proposals.
6. Cookies & Tracking
We use cookies to remember your preferences (such as your currency or ring size selection) and to analyze site traffic. You can manage your cookie preferences in your browser settings or opt-out using [Link to Cookie Management Tool].
7. Your Rights
Depending on your location (GDPR, CCPA, etc.), you have the right to:
- Access the personal data we hold about you.
- Request Deletion of your data (Right to be Forgotten).
- Opt-Out of marketing communications at any time.