Privacy Policy

Ocean Star Diamonds & Jewellery
(A Trade Name of Ocean Star Company)

Effective Date : February 18, 2026

1. Introduction

Ocean Star Diamonds & Jewellery (“Ocean Star”, “we”, “us”, “our”) is a trade name of Ocean Star Company, headquartered in Surat, Gujarat, India.

This Privacy Policy describes how we collect, use, process, store, and protect personal and business information obtained through:

ocsdiamond.com
Email communications
WhatsApp or messaging platforms

B2B onboarding
Export transactions

By accessing our website or engaging in business with us, you consent to the practices described in this Policy.

2. Information We Collect

We collect information necessary for trade operations, compliance, and communication.

2.1 Business Information

Company name
Business registration details
GST / VAT / EIN / Tax ID
IEC (where applicable)
Business address
Authorized signatory information

2.2 Contact Information

Full name
Email address
Phone number
WhatsApp number
Official business domain

2.3 Financial & Transaction Information

Bank details
SWIFT codes
Payment references
Invoice history
Credit records

Note: We do not store full card details. Payment processors manage card data separately.

2.4 Automatically Collected Website Data

When you visit ocsdiamond.com:

IP address
Browser type
Device information
Pages accessed
Session duration

Used for analytics and security purposes.

3. Purpose Of Collection

We collect data for legitimate business purposes, including:

Trade verification (KYC)
Credit evaluation
Order processing
Export documentation
Regulatory compliance
AML and sanctions screening
Risk assessment
Communication
Website improvement

We do not sell or rent personal data.

4. KYC & Compliance Processing

As a diamond trading and export entity, we are required to conduct compliance screening.

This may include:

Business verification
Sanctions screening
Anti-Money Laundering (AML) checks
Source-of-funds clarification (if required)

Failure to provide required information may result in refusal of transaction.

5. International Data Transfer

If you are located outside India, your information may be processed and stored in India or in jurisdictions where our service providers operate.
By engaging in trade with us, you consent to such cross-border data transfer.

6. Data Retention

We retain business and transaction data for as long as necessary to:

Comply with tax laws
Meet export regulations
Fulfill contractual obligations
Maintain accounting records
Resolve disputes

Data may be retained beyond transaction period as required by law.

7. Data Security

We implement reasonable administrative and technical safeguards to protect data from:

Unauthorized access
Misuse
Alteration
Disclosure
Loss

However, no internet transmission is 100% secure.

8. Third-Party Service Providers

We may share data with trusted service providers including:

Banks
Payment processors
Shipping carriers
Certification laboratories
Legal advisors
Compliance screening partners

Such parties are authorized to use data only for services rendered.

9. Cookies & Website Tracking

We may use cookies to:

Maintain login sessions
Analyze website traffic
Improve user experience

Users may disable cookies in browser settings.

10. Rights Of Data Subjects

Subject to applicable law, you may request:

Access to stored information
Correction of inaccurate data
Deletion where legally permissible

Requests must be made in writing to the contact below.

11. Confidentiality of Trade Information

All proprietary trade communications, pricing sheets, stock lists, and confidential documents shared through login portals or direct communication remain confidential and may not be redistributed without written consent.

12. Change To This Policy

Ocean Star reserves the right to update this Privacy Policy at any time.
Revisions become effective upon publication on the website.

13. Contact Information

Ocean Star Company
Operating as Ocean Star Diamonds & Jewellery
3, Savani Industrial Society
Kohinoor Road, Varachha
Surat – 395006
Gujarat, India

Email: contact@ocsdiamond.com
Phone: +91-9510640173

Diamond Business Privacy Policy for Retailers & Trade Partners

Our Promise to Protect Your Business Information

At Ocean Star Diamonds, protecting your business information is a responsibility we take as seriously as the quality of every loose diamond we supply. This Diamond Business Privacy Policy explains how we collect, use, store, and safeguard business and personal information shared by retailers, wholesalers, and trade partners during enquiries, transactions, and ongoing B2B communication.

Our objective is simple: complete transparency, strong data protection, and long-term trust with every diamond retailer partner we work with.

Purpose & Scope of This Diamond Business Privacy Policy

This Diamond Business Privacy Policy explains how personal and business information is collected and managed by Ocean Star Diamonds Company.
The purpose of this policy is to ensure full transparency, protect sensitive data, and maintain trust in every business relationship.
This policy applies to all retailers, traders, designers, distributors, and partners who browse our website, raise enquiries, or engage in B2B communication with the Company.

Information We Collect in Diamond Business Privacy Policy

Business details

Store name, GST certificate, registered business address.

Contact information

Name, business email, phone, registered WhatsApp number.

Identification documents

Owner/authorized signatory ID proof for verification purposes.

Transaction & purchase history

Order records, invoices, payment receipts, and dispute history.

Website analytics

Cookies, device data, and usage to improve experience and security.

How We Use Your Information

Under this Diamond Business Privacy Policy, your data is used strictly for:

Business verification and onboarding
Order processing and shipping coordination
Communication and service updates
Credit assessment and risk evaluation
Legal compliance and fraud prevention
Improving website functionality and user experience

All data usage is strictly limited to legitimate diamond business operations and trade communication.

Data Protection & Information Sharing

We follow industry-standard security practices to protect your data. Access to information is strictly limited to authorized staff members who require it for legitimate business purposes.
We share information only when necessary with verified logistics partners, payment processors, or as required by law.
We do not sell, rent, or misuse your data for unrelated commercial or marketing purposes.
We follow recognised international information security standards published by the International Organization for Standardization (ISO).

Cookies & Tracking

This Diamond Business Privacy Policy confirms that cookies are used to improve website speed, performance, security, and browsing experience.
You may disable cookies through your browser, but certain website features may not work correctly.